Infrastructure as a Catalyst for Scale: Inside UC Merced PACE’s 2.6M Continuing Education Growth Story
November 20th 9 AM PT | 12 PM ET | 45 minutes
How did a brand-new CE division at the University of California Merced generate $2.6M in under two years with a team of just 9 FTE?
Join this session to learn how an infrastructure-first strategy unlocked efficiency, scale, and sustainable growth.
What does it take to build a new continuing education division from the ground up and scale it to more than $2.6 million in under two years with a limited team of 9 FTE?
At the University of California Merced, the Division of Professional and Continuing Education (PACE) made a deliberate choice to focus first on infrastructure, reducing friction across the student journey, connecting its CRM and LMS, and preparing for a new SIS to enable future capabilities such as group and employer registrations.
This infrastructure-first approach has created the foundation for sustainable, data-informed growth allowing the team to scale programs and operations efficiently while expanding access and impact.
Join Annette Roberts Webb, Dean of UC Merced PACE, as she shares how her team is designing infrastructure and processes that allow a small staff to operate efficiently while positioning the unit for long-term success.
Speaker:
Annette Roberts Webb
Dean, Division of Professional & Continuing Education, University of California Merced
In her role, she upholds the preeminent status of UC professional, online, and continuing studies by evaluating and responding to workforce talent needs then designing tailored educational programs for non-traditional and diverse communities of learners, both domestic and international. She is an experienced continuing and professional education leader with expertise in program development, strategic planning, partnership engagement, adult learner success, academic quality, and online and corporate education. Annette holds a Bachelor’s degree in Business Administration from California State University San Bernardino and a Master’s degree in Education with an emphasis on Higher Education Leadership and Policy from University of California Riverside.
Meet Drieam at DET/CHE 2025
December 2-5 | Palm Springs, CA
Drieam is excited to join DET/CHE 2025, where public and private colleges and universities throughout California come together to explore the fields of instructional technology, multimedia, and open learning.
Join us in Palm Springs as we showcase how our people and solutions can help you innovate your education by harnessing the ownership of learners in their lifelong development journey.
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