Alternative Credentials: A 3-Part International Webinar Series for CE Leaders on Scaling, Modernizing, and Building Pathways

On-DEMAND | 45 minutes each

Alternative credentials are reshaping continuing education worldwide. Whether in the U.S. or Europe, CE leaders face strikingly similar challenges: scaling with limited staff and budgets, modernizing outdated systems, and creating pathways that connect noncredit learning to degrees and workforce outcomes.

This 3-part series brings together institutions from different countries to show how they are addressing these issues in practice. Their contexts may vary, but the lessons are transferable: issuing large volumes of workforce-aligned microcredentials, transitioning to modern CE systems, partnering with employers and unions, and building noncredit-to-credit pathways that support learner mobility.

This series is designed for leaders and professionals in continuing, professional, and workforce education as well as institutional decision-makers who want broad perspectives on how CE units can adapt, modernize, and grow in a changing credential landscape.

👉 One registration includes access to all three sessions (live + recordings)

Access the webinars!

Webinar 1

Serving More Learners with Less: How Jones College’s Online Workforce College Delivered 130,000+ Credentials with a 2-Person Team with an unexpected twist – accidentally setting up a CLR!

What does it look like when continuing education is built to serve the people who need it most, not just the people who can afford it? At Jones College’s OWC, two people run a CE program that’s lean, accessible, and statewide.

With only two full-time staff, OWC serves more than 4,000 learners annually and has issued over 130,000 credentials by managing 700+ training modules through automation and streamlined workflows. Programs are co-designed with local employers to ensure workforce alignment, with courses priced between $10 and $150 to keep access affordable. Learners progress through a stackable microcredential model, earning digital badges that build toward broader skillsets and are recognized by employers. Learners leave with a Comprehensive Learner Record (CLR) that showcases verifiable, portable evidence of skills and supports mobility across jobs and institutions.

This session will highlight how OWC built an innovative model that prioritizes impact over size, offering lessons for institutions looking to expand access, build trusted credentials, and sustain growth with limited resources.

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Attendees will gain insights into:

  • How to design lean, technology-enabled CE operations that reach more learners without expanding staff size.

  • Practical strategies for co-designing programs with employers so that credentials map directly to job skills and regional workforce needs.

  • How Comprehensive Learner Records can help your institution give learners verifiable, portable evidence of their skills and competencies.

  • Lessons on making CE financially and geographically accessible to underserved learners.

  • Insights on building institutional credibility by serving not just your campus, but a broader ecosystem of employers, learners, and workforce agencies.

Watch the video to hear how OWC is transforming workforce training →

Webinar 2

Lifelong Learning Through Lifelong Experience: How the University of Iceland Modernized CE in 4 Months

How does a continuing education unit with 40 years of history modernize in just four months while sustaining access, strengthening partnerships, and expanding pathways for learners? At the University of Iceland, the CE unit has been serving adult learners since 1983, and in just four months it transformed its operations streamlining systems, creating new revenue opportunities, and expanding flexible learning formats

The University of Iceland’s Continuing Education unit delivers around 350 short courses, 7 programs to 10.000 learners annually. To meet changing expectations and scale sustainably, the team modernized operations with Eduframe + Canvas, introducing automation, a learner portal, and a business portal for employer and union training. This transformation improved efficiency, expanded access, and opened opportunities for closer collaboration with the wider university to align with evolving regulations and learner needs.

Today, the unit is expanding into self-paced courses that support learner mobility and institutional sustainability.

Attendees will gain insights into:

  • Lessons from a unit with 40+ years of practice to guide other institutions in shaping their own modernization efforts.

  • How to package current offerings into workforce training bundles for unions or employers, creating additional revenue without developing programs from scratch

  • How to align CE programs with academic departments so existing courses contribute toward diplomas or degrees.

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Webinar 3

Infrastructure as a Catalyst for Scale: Inside UC Merced PACE’s 2.6M Continuing Education Growth Story

What does it take to build a new continuing education division from the ground up and scale it to more than $2.6 million in under two years with a limited team of 9 FTE?

At the University of California Merced, the Division of Professional and Continuing Education (PACE) made a deliberate choice to focus first on infrastructure, reducing friction across the student journey, connecting its CRM and LMS, and preparing for a new SIS to enable future capabilities such as group and employer registrations.

This infrastructure-first approach has created the foundation for sustainable, data-informed growth—allowing the team to scale programs and operations efficiently while expanding access and impact.

Join Annette Roberts Webb, Dean of UC Merced PACE, as she shares how her team is designing infrastructure and processes that allow a small staff to operate efficiently while positioning the unit for long-term success.

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Attendees will gain insights into:

  • Building capacity and scaling sustainably without overextending staff or financial resources.
  • Leveraging system integration and workflow automation to optimize resources and user experience.
  • Connecting systems like CRM and LMS and preparing for a new SIS to enable long-term scalability.
  • Turning infrastructure investments into catalysts for sustainable growth and innovation.

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