University
Enhancing Course Evaluation Surveys & Boosting Student Engagement
The University of Sunderland has been conducting course evaluations for a couple of years, however, the process of delivering surveys was not optimal. This led to an increased workload for the staff and lower student engagement with surveys. Discover how the University of Sunderland achieved 177% increase in non-mandatory survey response rates with Qualtrics LTI.
The Institution
Get to know the University of Sunderland
The University of Sunderland has been providing higher education since 1901 and is ranked in the top 50 universities in the UK. It counts 25,600 students across campuses in London, Hong Kong and its global partnerships with learning institutions in 15 countries. The University of Sunderland prides itself on quality student experiences, ensuring their students are equipped with the knowledge, skills, confidence, and connections to make a positive difference in the wider world.
THE Challenge
Inefficient Survey Distribution via Email and Increased Workload
The University of Sunderland previously relied on conducting course evaluations by sending surveys via email. This led to manual, time-consuming tasks in their course evaluation process, hindering efficiency and timely feedback collection. Sending surveys via email took 10 hours every six weeks – adding up to 100 hours a year – while system timeouts caused lost responses and errors.
To streamline the process, improve efficiency, and boost response rates, they sought a way to integrate their existing Qualtrics surveys with Canvas LMS while maintaining student anonymity and ease of use and boosting student response rates.
5 Best practices to boost survey engagement & response rates
Driving Impact With Canvas LMS and Qualtrics LTI – Simple Things That Make a Big Difference
Want the Full Picture?
The three best practices above are just a glimpse into how the University of Sunderland transformed its survey process. Want to dive deeper into all five strategies that led to a 177% increase in non-mandatory survey responses?
THE SOLUTION
Qualtrics surveys in Canvas
LMS to distribute course evaluation surveys
The University of Sunderland decided to make a shift from the previous solution to Qualtrics LTI in 2023. With Qualtrics LTI, Qualtrics surveys are placed within the trusted environment that Canvas LMS offers. By using Qualtrics surveys directly in Canvas LMS, the institution’s staff can gather data-driven insights at all stages of the learning journey. Distributing Qualtrics surveys in Canvas eliminates the need for students to leave their learning environment, making the course evaluation process faster, more convenient, and an integral part of the learning experience.
“One of the biggest reasons why we chose Qualtrics LTI is the data fields. With Qualtrics LTI we are able to extract data from our course evaluation surveys from Canvas VLE such as SIS IDs and Course IDs and feed them into dashboards which are used across different teams.”
Adam Duell, Senior Learning Technologist, Univeristy of Sunderland
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