Collaborative project management
From the start of the project, TIAS and Drieam have worked closely together on making the project a success, where success was defined as the adoption of Eduframe at TIAS. Risks were continuously being identified and mitigated in an open conversation between TIAS and Drieam.

Careful process design
TIAS and Drieam identified 6 key processes that would be facilitated through Eduframe and connected applications. During a thorough functional and technical design process, new processes with Eduframe were designed. This was done in co-creation with all TIAS employees involved in working with these processes. As a starting point, the existing processes were used, with its pain points, strengths and requirements for the future. This enabled Drieam to close any software gaps found and allowed TIAS to align the processes internally, before the go-live.

Cultivate ownership
After the process design phase, a ‘train the trainer’ strategy was chosen for the implementation. During this phase, trainers were trained within TIAS, who fully made the designed processes their own and trained their colleagues on these processes later. In contrast to top-down enforcement, this enabled full adoption of Eduframe and the new processes, before the go-live took place.

Developing together and always fully supporting
Throughout the entire project, TIAS and Drieam always worked closely together to achieve the best possible result. Even after Eduframe went live at TIAS, both parties continued to work closely together, involving for example a ‘hypercare’ phase in the first 6 months after go-live. As part of their product roadmap, Drieam has further developed Eduframe, now allowing institutions to offer full degree programs with credits, thesis and transcripts, so TIAS can use this for the master and MBA programs they offer. Even now, TIAS and Drieam continue to work together to guide the development of lifelong learning at TIAS, supported by Eduframe.